YOUR SECURITY IS OUR PRIORITY


About Us

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XPG has all the necessary experience & resource capacity to deliver our clients the best they deserve. 

We currently service a broad range of clientele across ACT & NSW, including national and international brands, providing end to end services.

Our capabilities are: 

  • Customer Service Officers
  • Static / Patrol & Event Guards
  • Loss Prevention Officers
  • 24/7 Control Room Operators
  • Concierge Security Officers
  • Armed Cash in transit
  • Asset Protection
  • Monitoring Access Control Systems
  • Alarm Response Services
  • Building Management System monitoring
  • CCTV Operations
  • Access Control Management and Card Issue
  • Management of Keys
  • Traffic Management with authorized traffic controllers
  • Screening Services
  • Employee, Contractor and Visitor Escorts
  • Close Personal Protection
  • Chief Warden & Emergency Evacuation
  • First Aid Response
  • Site Maintenance Reporting
  • Mail/parcel Screening


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Events

  XPG specializes in all sizes of events providing one stop solution for client needs . From event management planning, pedestrian traffic flow to risk management- we take care of everything.

  • Crowd Control
  • Rapid Response
  •  Responsible Service Of Alcohol (RSA) 
  • High Risk Crowd Management
  • Traffic Management
  • Emergency Evacuation
  • Security Overlays
  • Vehicle and Bag Inspectors

 

Special Event Security Service

XPG is becoming the leading providers of special event security in ACT & NSW. Our founder’s experience in the security industry provides a solid background in anticipating and avoiding threats in crowded public places. 

We understand that special event security needs to be thorough without being overwhelming.

In planning for your special event security, our consultants review the logistics of the venue, the exposure to risk and a host of other factors in determining the ideal strategy for securing your event. We use a wide variety of security technologies along with our staff of highly trained professional security and bodyguards to ensure that your event goes smoothly. Our crowd control strategies utilize crowd profiling techniques in addition to access, surveillance and weapon detection technology. We provide an on-site security manager to supervise all security operations on the day of your event, along with unarmed or armed guards, utilizing lethal or non-lethal weapons as required.

XPG Provides Effective Event Security for:

  • Concerts and performances
  • Sporting events
  • Charity events
  • Black-tie affairs
  • Business conferences & trade shows
  • Conventions
  • Private parties
  • Movie premieres and red-carpet events
  • Movie sets
  • Parades
  • High profile legal cases


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Retail Stores & Shopping Malls

 

Retail security priorities include providing a safe environment for both shoppers and employees and reducing shrinkage resulting from pilferage and shoplifting. Shoplifters and dishonest employees have become increasingly savvy, making it more challenging than ever to create effective retail loss prevention strategies.

When your shopping center or retail store is protected by XPG, we work with you to understand your unique needs, risks, vulnerabilities, and expectations. We cooperate with your asset protection associates to develop specialized loss prevention programs to help you identify the source of your losses, minimize exposure to those factors, and identify the suspected perpetrators. We may deploy secret shoppers in addition to our licensed agents and technology, to directly observe employee behaviors.


Our employees are thoroughly screened for excellent communication and interpersonal skills and trained in conflict resolution. All of our agents are taught the proper protocol for a wide variety of emergency situations that include fire, severe weather, lock down situations, power outage and acts of terrorism, which makes our programs among the most complete and thorough shopping center and retail store security packages available.

Some of our expertise in retail operations are:

   

  • Covert Operatives
  • Loss Prevention
  • Uniformed security officers
  • Customer Service Officers
  • Door Greeters
  • Intelligence Analysts
  • Duress Response & Lone Worker Support Services
  • Merchandise Protection Support


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Concierge, Hospitality & Customer Service Security Guards

We provide world class front of house concierge services to compliment our security offerings and to enhance our client's brand and business by optimising the customer experience.

XPG knows that a front of house service is the first and lasting impression of your organization.  Our friendly and professional concierge staff will deliver exceptional customer service that not only meets, but exceeds the expectations of your clientele. 

 

We recognize that some properties require a uniformed security presence to deter crime and to respond to the needs of your residents. Our security guards will deliver and maintain a safe and secure living environment.  




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Neighborhood Watch & Crime Prevention Service

Let xpg Security's well-trained security guards form the basis of your ACT & NSW neighborhood watch program. Our management works with local law enforcement, community leaders, elected officials and local community boards, to create security solutions that are a seamless fit for your neighborhood. XPG can provide trained security professionals to serve as armed or unarmed guards for your patrols and monitoring. In keeping with local laws, our guards can be dressed in standard security uniform, or customized uniforms modified to your specifications. We select and assign officers who speak the languages of the residents of your neighborhood, helping to avoid the possibility of tragic misunderstandings. We make it a priority to find the best match for your community neighborhood right from the start so you can benefit from the comfort, trust and security engendered by a consistent presence of the same personnel over the long term.

If your neighborhood watch involves a larger area, we can provide marked vehicles for patrol officers, saving you the expense and liability of purchasing and maintaining the patrol vehicles. We also offer a broad selection of technology which can be an integral part of a neighborhood watch, including surveillance cameras and monitoring, facial recognition software and license plate readers. Our combination of highly trained guards and the right technology can be an effective security solution for your neighborhood watch needs that is also affordable

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Construction Sites

Perhaps more than any other endeavor, construction sites require the ability to stay within budget in order to be successful. A key element is the ability to minimize losses due to pilferage, vandalism and liability with a budget-friendly construction site security solution. XPG is pleased to provide construction site security solutions that limit access to construction sites and give our clients the best protection for their money through the integration of superior manpower and cutting edge technology.

At XPG, we have vast experience addressing security for construction sites. Our excellent rapport with local law enforcement agencies allows us to work closely with them to optimize the security of construction sites. We know that the biggest threats to a construction site include:

  • Theft of supplies and equipment
  • Theft of services by contractors and subcontractors
  • Liability created by trespassers
  • Fire
  • Vandalism
  • Work interruption due to protesters or labor conflicts

We begin with a risk analysis and create a site-specific security operations plan. Our integrated solutions deploy highly trained, licensed officers and the best in security technology to address your security needs along with loss prevention and control. All of our construction site security officers comply with OSHA regulations. Depending upon your construction site security needs, we may provide any or all of the following in addition to our professional agents:

  • Access control systems
  • License plate readers
  • Biometric technology including digital, iris and facial recognition
  • CCTV with local or remote monitoring, constant or motion activated feed
  • Parking lot security
  • Perimeter surveillance
  • Patrol vehicles
  • K-9 units
  • Attendant's booth
  • Logging contractors and subcontractors hours
  • Reports of all activities at agreed upon intervals

XPG strives to offer the latest in security technology to help us meet the needs of all of our clients, whether they are under construction or an established enterprise. Our most recent advancements utilize biometric technology for access control. Our use of cutting-edge technology gives our clients the option to reduce costs while enhancing security. Our state of the art surveillance equipment can be integrated with automated access systems and monitored on the premises or remotely and can be constantly monitored or motion triggered.

We create and implement customized construction site security solutions that will mitigate security risks, reduce theft and other losses, and sustain profitability. XPG offers the most comprehensive, reliable and professional security for construction sites available.

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Embassy Guarding

Well groomed and professionals ! 

we are deeply committed to providing your embassy,   diplomatic missions, consulates and high commissions with professional-grade security services.  Our leadership bring decades of security management experience to XPG, and you can count on our security expertise to provide you with a  level of diplomatic protection that will meet and exceed your expectations. 


We take a proactive approach to diplomatic security. Through multiple sources, we keep abreast of emerging security threats , common security concerns  and best security practices to create actionable intelligence that help keep your diplomatic security program ahead of the curve.


All XPG security officers, supervisors and account managers undergo a stringent pre-employment background screening process including criminal background checks.  Our operations and HR managers personally select officers assigned to your diplomatic facility to ensure their skills are aligned with your unique security, safety and customer care needs.


To sustain the delivery of exceptional service to your diplomatic facility, XPG has implemented a suite of proactive and multi-layered quality assurance strategies to ensure our service delivery is consistent  with the promises we make to you. 

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Doorman Service

At XPG we know that the doorman that is provided by our company serves as the first and last contact for every individual entering and exiting your premises, so we make sure that every doorman we assign is trained in resident and guest relations, delivery procedures, emergency situations and more.

A doorman must be reliable, alert and always attentive. That’s why to become a doorman at XPG individuals undergo thorough background police checks, and extensive training. Only then do they qualify as dependable doormen for our company.


 We further select based upon their ability to seamlessly fit into the culture of your building. We provide services throughout ACT  & NSW. So whether it is a special event, residential, business or even hotel doorman, we've got you covered

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Security Consulting & Risk Assessment Service

 

Accurate risk assessments help solve problems before they arise. Detailed evaluations determine the resources you need to address and contain foreseeable risks. Working throughout ACT & NSW, our multi-disciplinary team of security consultants identifies existing and anticipated security risks. We then develop a suite of security services that is tailored to your unique needs and goals. Our comprehensive risk assessments include surveys and detailed, cost-appropriate plans to head off potential disasters, improving safety and security for everyone.

A TYPICAL RISK ASSESSMENT INCLUDES:

  • Interviews of key staff
  • Site visit and assessment
  • Site photography and mapping
  • Inventory of existing security systems
  • Mail, package and delivery procedures
  • Risk analysis
  • Crime statistics/police department reports

SURVEY

  • Identify foreseeable weaknesses and threats
  • Recommendations (Standard Operating Procedures)
  • Physical security measures
  • Technology recommendations
  • Implementation schedule